Tribal

Innovating upon digital platforms for the education sector and transforming how audiences use them.

The challenge

Reimagine, unify, and improve the user experience design of Tribal’s product suite across web, mobile, and digital product.

The outcome

A set of innovative and contemporary design standards that provide exceptional user experiences for students and staff alike.

Design consultancy to deliver results

Having initially engaged us following a recommendation, our ongoing partnership with Tribal is changing the future of education software.

Tribal’s appreciation for excellent user experience design has ensured our teams are aligned throughout our numerous projects to date. Through ongoing consultancy and knowledge transfer to their internal team, we have supported Tribal in shaping their long-term product and design strategy for years to come.

Enhancing life as a student

As one of their core student-facing products, it was imperative to Tribal that their new Engage app offered a collaborative and sticky user experience.

We worked with Tribal’s internal team to define use cases, validate personas, and map the end-to-end experience via clickable prototypes. This allowed us to develop an easily navigated, extensible information architecture and UI design that catered to user needs, no matter where a student is in their education journey.

Reimagining the admissions process

Higher education institutions can process thousands of applications every year. We increased processing efficiency with a reimagining of their Admissions solution.

Utilising a dynamic ranking system and an intuitive interface design, the redesigned solution uses a grading system to guide administrators to high-priority applications and helps prioritise their workload.

Joining up the product ecosystem

Tribal offer a wide range of standalone solutions in their product suite, with some customers utilising 50-60 applications across an institution. In the past, this posed big challenges in navigation and ease of use.

Working closely with Tribal’s internal design team, we developed the high-level architecture and concept of a product portal which would allow users to centrally search, sort, and navigate between solutions with ease.

“Screenmedia were brilliant at distilling down the technical possibilities of each platform in an easy to understand way which helped us craft the creative into the best possible solution. They added so much value to the final outcome and we are delighted with the results.”
David Parker

Senior Product Lead

Results

From an initial engagement to our most recent projects; our work with Tribal has enabled them to build and deliver products that are truly leading-edge in their industry.

After showcasing our work at their annual Empower conference, we’re working with Tribal to further enhance the UX design of their products, as well as exploring new product offerings through voice technologies. Most importantly for us, we continue to support Tribal in understanding their audiences’ needs and giving them the tools to design high-quality products in future.

Let’s create something amazing together

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