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Discovery

Build shared team understanding of your business and customer needs to set direction towards more innovative results

Maximise potential

Identify opportunities by exploring options, challenging ideas, and basing decisions on research to direct your project to a successful outcome.

Minimise risk

Highlight potential risks early in the process and adjust plans to overcome these, avoiding delays and added expense.

Validate decisions

Justify project decisions using research findings, eliminating the uncertainty of guesswork, and achieving more accuracy in your planning.

Set expectations

Define the broader objectives that drive projects to keep teams focused on meeting expectations throughout the project cycle.

Share your vision

Ensure everyone is working toward the same goal by embracing the collaborative nature of the process. This builds strong working relationships and forms a shared understanding.

Define your strategy

Create a project blueprint to give a reliable reference for future decision making. This provides a strategy for delivery which is achievable, relevant and robust, and accounts for time, budget and resources.

Who's involved in Discovery?

Stakeholders are considered to be everyone with a vested interest in the project. We actively encourage stakeholder collaboration to clarify goals and advise on project direction.

Stakeholders

Stakeholders are considered to be everyone with a vested interest in the project. We actively encourage stakeholder collaboration to clarify goals and advise on project direction.

Users

You are designing an experience for your users; insight into their needs, frustrations and goals is key to creating a valuable solution. Engaging your target audience in the investigation stage of the Discovery process will enable you to capture their current experience and understand their expectations.

Multidisciplinary Team

The adaptable nature of the Discovery process results in a Discovery Team best suited to your project. The majority of teams will feature a Project Manager, Product Owner, UX Planner, Technical Lead, Business Analyst and client subject matter experts.

Stakeholders

Users

Multidisciplinary Team

The outcome of Discovery

When the Discovery process is complete, you will have your project blueprint. This is your informed strategy to deliver your project whilst accomplishing your objectives and offering an effective user experience. Discovery makes this possible by:

  • Defining the problem you aim to solve
  • Uncovering the motivations and behaviours of your users
  • Identifying opportunities to add value
  • Revealing constraints
  • Determining feasibility
  • Outlining success and how to measure it
  • Creating a shared vision between your project team and your wider stakeholders

Let us help you discover how to approach your next project

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