Helping businesses become digital-first
Designed to be intuitive for both new and returning users, our solution builds upon the original paper-based survey while adhering to best practices in digital form design and data capture.
Convenient and intuitive
We created a mobile-first solution that can be easily and accurately filled out while on the move, incorporating key integrations to minimise user input.
Drawing on our expertise in Umbraco development and integrations, we delivered a fast, scalable solution that works seamlessly across web and mobile platforms.
Our solution was developed using the open-source Umbraco content management system, enabling SPT to customise content and questions for each survey phase.
Amazon Web Services (AWS)
Hosting the application on AWS ensures its ability to handle increased traffic and deliver a fast and reliable experience for survey participants.
Integration with the data validation service PCA Predict enhances data quality and reduces error rates, resulting in less administrative work and more accurate insights for SPT staff.
Integration with Google Maps allows participants to input their journey's start and end points in real-time as they travel.
The new digital travel diary was launched in time for SPT's April 2018 survey phase and received positive feedback from participants. By digitising a crucial part of their data capture process, SPT not only simplifies the process for customers to contribute and provide feedback on their services but also achieves significant benefits such as cost reduction in administration and faster data processing. This leads to a better, more accurate, and timely understanding of their audience's needs.
As regular users of SPT services, we are thrilled to be part of the organisation's journey towards becoming a digital-first enterprise, and we look forward to continuing our partnership with them.