Giving frontline staff lifesaving information in the right place at the right time with an on-board service app

The client

The Scottish Ambulance Service is the primary provider of emergency medical services in Scotland, responsible for delivering prompt and efficient ambulance and pre-hospital care to the population. It operates across the entire country, responding to emergency calls, providing medical assistance, and transporting patients to appropriate healthcare facilities.

The challenge

Develop a Directory of Services application for ambulance staff to serve up critical information quickly and easily during emergency situations to guarantee the high standards of patient care across the nation.

The solution

A highly effective tablet app that has increased service delivery and standard of care during an initial national trial, and following this success, the app is set for further enhancements to increase frontline care dramatically over the coming years.